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About Our Facility Our Team Admissions Insurance Contact Call (201) 781-8812
Confidential Admissions

Your Recovery Starts with One Call

Our admissions team is available 24/7 to walk you through every step. Clinical approval within 1 hour, same-day admissions available. Everything is confidential.

Call (201) 781-8812 Verify Your Insurance
Why Families Choose Valley Spring
Clinical Approval in 1 Hour
No waiting days or weeks to start
CARF Accredited
Gold standard for quality treatment
16 Insurance Plans Accepted
We verify your coverage for free
8:1 Therapist Ratio
Intimate, personalized care
How It Works
5 Steps to Starting Treatment
From your first call to your first day of treatment, our team handles everything. Most clients begin treatment within 24 hours.
1
Call Admissions
(201) 781-8812 — available 24/7. Confidential, no obligation.
2
Pre-Assessment & Insurance Verification
We confirm clinical appropriateness and verify your insurance coverage.
3
Clinical & Medical Approval
Our clinical team reviews and approves your case within 1 hour.
4
Schedule Your Intake
Admissions calls you back within 24 hours to book your intake appointment.
5
Begin Treatment
Same-day or next-day start. Your recovery journey begins here.

Ready to take the first step? Our admissions team is standing by 24/7.

Call (201) 781-8812
Your First Day
What to Expect on Intake Day
Your intake appointment is designed to be welcoming, thorough, and efficient. Here is exactly what happens when you arrive.

Warm Welcome & Meet Your Coordinator

A Program Coordinator (Ron Lopez or Cameron Kennedy) personally greets you at the door. No clipboards first -- they get to know you as a person before any paperwork begins.

Facility Tour & Orientation

Walk through our treatment spaces, group rooms, and common areas. Your coordinator explains the daily structure and answers every question you have.

Consent Forms & Intake Paperwork

Complete consent forms, review your rights and responsibilities, and handle the necessary administrative paperwork in a private setting.

Urine Drug Screening

A standard clinical screening to help our medical team understand your current state and develop the safest treatment plan.

Biopsychosocial Assessment

A comprehensive ~1-hour assessment with a therapist/case manager covering your history, needs, and goals. This is the foundation of your individualized treatment plan.

Level of Care Determination & Start Date

Based on your assessment, the clinical team determines whether Partial Care, IOP5, or IOP3 is right for you. Your start date is set -- often the very next day.

Good to Know

  • Transportation can be accommodated
  • Some admissions can be completed virtually
  • Same-day admissions are available
  • The entire process is 100% confidential
  • Bring your insurance card and a valid photo ID
  • Bring any current medications in original containers

Ready to Begin?

Call our admissions team and we will guide you through every step. No obligation, completely confidential.

Call (201) 781-8812
Insurance
We Accept 16 Insurance Providers
Our admissions team verifies your coverage before you arrive -- at no cost and with no obligation.
Horizon Blue Cross NYSHIP Aetna Anthem Cigna Blue Cross Blue Shield Amerihealth Oscar Meritain Fidelis Care United Healthcare UMR Tricare Compsych Highmark Magellan

Not sure if your plan covers treatment? Our admissions team will verify your benefits and walk you through your out-of-pocket costs before you commit.

Verify Your Insurance
Our Programs
Treatment That Grows With You
Your admissions team will determine the right level of care based on your assessment. Every program is part of our 4-stage progressive model.

Partial Care (PHP)

Mon-Sat, 9AM-3PM

Our highest level of outpatient care. 6-hour structured days with therapy, wellness, and catered meals for clients stepping down from inpatient.

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IOP (5-Day & 3-Day)

Mon-Fri, 6PM-9PM

Evening intensive outpatient that fits around work and family. Process groups, psychoeducation, and life skills in a supportive community.

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Virtual IOP

3 Days/Week, 6PM-9PM

A dedicated virtual program with its own therapists and clinical team -- not a hybrid add-on. Full IOP curriculum delivered entirely online.

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Mental Health Program

Mon/Wed/Fri, 3 Hours/Day

Dedicated virtual IOP for primary mental health. CBT/DBT skills, interpersonal processing, and peer-led resilience on a 4-week rotating curriculum.

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Outpatient (OP)

1-2 Days/Week, Virtual

Final stage before completion. Individual sessions and continued support as you build lasting independence in your recovery.

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Alumni Program

Monthly Meetings + Events

"Family for Life." Monthly alumni meetings, quarterly outings, speaker series, peer mentorship. Recovery does not end at discharge.

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FAQ
Admissions Questions
Answers to the most common questions we hear from clients and families during the admissions process.
Most clients begin treatment the same day or the next day after completing the admissions process. Our clinical team provides approval within 1 hour, and our admissions team calls back within 24 hours to schedule your intake.
Bring your insurance card, a valid photo ID, and any current medications in their original containers. If you have medical records or referral paperwork from a previous treatment provider, bring those as well. Comfortable clothing is recommended.
Absolutely. Every step of our admissions process is 100% confidential. We are bound by federal HIPAA regulations and 42 CFR Part 2, which provides additional privacy protections specific to substance use treatment. Your information is never shared without your written consent.
No. Valley Spring is an outpatient-only facility. We do not provide detox, residential, or inpatient services. Most of our Partial Care clients are stepping down from inpatient or residential settings. If you need detox or residential care, our admissions team can help connect you with appropriate providers.
Some portions of the admissions process can be completed virtually on a case-by-case basis. The initial phone screening and insurance verification are always done remotely. For the full intake assessment, an in-person visit is typically required, but speak with our admissions team about your specific situation.
We accept 16 major insurance providers. If you are uninsured or your plan is not in our network, call our admissions team at (201) 781-8812. They can discuss options and help you explore coverage possibilities including marketplace plans and other resources.
During your intake, a therapist or case manager conducts a comprehensive biopsychosocial assessment (approximately 1 hour). Based on this assessment, the clinical team determines whether Partial Care (PHP), IOP5, or IOP3 is the most appropriate starting point. This is based on your symptom presentation, functional status, and individual needs -- not a one-size-fits-all formula.
Yes. Family members are welcome to call our admissions line at (201) 781-8812 to ask questions, learn about the process, and start a conversation. Our admissions team works closely with families and can guide you through the best way to support your loved one in taking the next step.

Take the First Step Today

Call our admissions team now or verify your insurance online. We are available 24/7 and everything is confidential.

Call (201) 781-8812 Verify Your Insurance
830 Broadway Norwood, NJ 07648
Available 24/7 Confidential Admissions
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Call Now — (201) 781-8812