Terms of Service

Acceptance of Terms

Welcome to the website of Valley Spring Recovery Center ("Valley Spring," "we," "us," or "our"). By accessing or using our website at valleyspringrecovery.com (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, please do not use this Site.

These Terms constitute a legally binding agreement between you and Valley Spring Recovery Center. Your continued use of the Site following the posting of any changes to these Terms constitutes your acceptance of those changes. We encourage you to review these Terms periodically.

Description of Services

Valley Spring Recovery Center is a CARF-accredited outpatient addiction and mental health treatment facility located in Norwood, New Jersey. Our Site provides information about our treatment programs, services, and resources, including but not limited to:

• Partial Hospitalization Program (PHP) / Partial Care
• Intensive Outpatient Program (IOP) — 5-day and 3-day tracks
• Virtual / Telehealth IOP
• Mental health treatment programs
• Alumni and family programs
• Insurance verification tools and admissions information
• Educational blog content related to addiction and mental health

The information provided on this Site is intended for general informational purposes only and does not constitute an offer to provide treatment or services. Actual services are subject to clinical assessment, insurance verification, and availability.

Eligibility

You must be at least 18 years of age to use this Site. By using the Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using this Site on behalf of another person, you represent that you have the authority to bind that person to these Terms.

Valley Spring Recovery Center serves adults aged 18 and older. Our treatment programs are designed for adult patients, and all admissions decisions are based on individual clinical assessments.

User Accounts

Certain features of the Site may require you to submit personal information, such as through our contact forms, insurance verification tools, or admissions inquiry forms. When submitting information through these features, you agree to:

• Provide accurate, current, and complete information
• Not impersonate any person or entity or misrepresent your identity or affiliation
• Not submit information on behalf of another person without their consent
• Be responsible for maintaining the confidentiality of any account credentials you may create

We reserve the right to suspend or terminate access to any account or feature if we believe that the information provided is inaccurate, fraudulent, or in violation of these Terms.

Use of Website

You agree to use the Site only for lawful purposes and in a manner that does not infringe upon or restrict the rights of others. Specifically, you agree not to:

• Use the Site in any way that violates applicable federal, state, or local laws or regulations
• Attempt to gain unauthorized access to any portion of the Site, other accounts, computer systems, or networks connected to the Site
• Use any automated means, including bots, scrapers, or spiders, to access or collect data from the Site
• Upload or transmit viruses, malware, or any other harmful or disruptive code
• Interfere with or disrupt the integrity or performance of the Site or its underlying infrastructure
• Reproduce, distribute, modify, or create derivative works from any content on the Site without prior written permission
• Use the Site to send unsolicited communications, spam, or promotional materials

We reserve the right to restrict or terminate your access to the Site at any time, without notice, for any conduct that we determine, in our sole discretion, violates these Terms or is harmful to us, other users, or third parties.

Medical Disclaimer

The content on this Site is provided for informational and educational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition, mental health concern, or substance use disorder. Never disregard professional medical advice or delay seeking treatment because of something you have read on this Site.

If you are experiencing a medical emergency, including but not limited to an overdose, suicidal thoughts, or acute psychiatric crisis, please call 911 or go to your nearest emergency room immediately. You may also contact the 988 Suicide & Crisis Lifeline by calling or texting 988.

Valley Spring Recovery Center does not guarantee specific treatment outcomes. Recovery from addiction and mental health conditions is a highly individualized process, and results vary from person to person. Testimonials or success stories shared on this Site represent individual experiences and should not be interpreted as guarantees of similar outcomes.

Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, photographs, videos, audio clips, data compilations, page layouts, and software, is the property of Valley Spring Recovery Center or its content providers and is protected by United States and international copyright, trademark, and other intellectual property laws.

The Valley Spring Recovery Center name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Valley Spring Recovery Center or its affiliates. You may not use these marks without our prior written permission.

You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. This license does not include the right to:

• Modify, copy, or reproduce any content from the Site for commercial purposes
• Use any data mining, robots, or similar data-gathering tools on the Site
• Frame or mirror any portion of the Site without prior written consent
• Download or copy account information for the benefit of another party

Privacy

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you consent to the practices described in our Privacy Policy.

We are committed to protecting the confidentiality of all patient information in accordance with the Health Insurance Portability and Accountability Act (HIPAA), 42 CFR Part 2 (federal substance use disorder confidentiality regulations), and all applicable state and federal privacy laws.

Please note that information submitted through our website forms (such as insurance verification or contact inquiries) is handled in accordance with our Privacy Policy but may not be protected by the same level of encryption as our clinical systems. Do not submit sensitive medical information through unsecured web forms.

Third-Party Links

This Site may contain links to third-party websites, services, or resources that are not owned or controlled by Valley Spring Recovery Center. These links are provided for your convenience and informational purposes only.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. The inclusion of a link does not imply our endorsement of the linked site or any association with its operators.

We strongly advise you to read the terms of service and privacy policies of any third-party websites you visit. Valley Spring Recovery Center shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any third-party websites.

Limitation of Liability

To the fullest extent permitted by applicable law, Valley Spring Recovery Center, its officers, directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with:

• Your use of or inability to use the Site
• Any content obtained from the Site
• Unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party on the Site
• Any other matter relating to the Site

This limitation applies regardless of the legal theory on which the claim is based, including negligence, breach of contract, strict liability, or any other theory, even if Valley Spring Recovery Center has been advised of the possibility of such damages.

In no event shall our total liability to you for all claims arising out of or relating to these Terms or the Site exceed one hundred dollars ($100.00).

Indemnification

You agree to defend, indemnify, and hold harmless Valley Spring Recovery Center, its officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your use of the Site, including any data or content you submit or transmit through the Site
• Your violation of any third-party rights, including intellectual property or privacy rights
• Your violation of any applicable law, regulation, or rule
• Any claims made by a third party that arise from your use of the Site

This indemnification obligation shall survive the termination of these Terms and your use of the Site.

Governing Law

These Terms and any disputes arising out of or related to them or the Site shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions.

You agree that any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Bergen County, New Jersey, and you hereby consent to the personal jurisdiction and venue of such courts.

Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the Site, you agree to first attempt to resolve the matter informally by contacting Valley Spring Recovery Center at the address or phone number provided below.

If the dispute cannot be resolved informally within thirty (30) days, either party may pursue formal legal remedies as provided under the "Governing Law" section above. Nothing in this section shall prevent either party from seeking injunctive or equitable relief in court to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights or confidential information.

Changes to Terms

Valley Spring Recovery Center reserves the right to modify, update, or replace these Terms at any time at our sole discretion. When we make material changes, we will update the "Effective Date" at the top of this page.

It is your responsibility to review these Terms periodically for changes. Your continued use of the Site following the posting of revised Terms constitutes your acceptance of the updated Terms. If you do not agree with the modified Terms, you should discontinue use of the Site.