Terms of Service

Welcome to the Valley Spring Recovery Center website. By accessing, browsing, or using this website (the "Site"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Valley Spring Recovery Center ("we," "us," or "our").

If you do not agree to all of these Terms, you must not access or use this Site. Your continued use of the Site following the posting of any changes to these Terms constitutes your acceptance of those changes.

These Terms apply to all visitors, users, and others who access or use the Site, including but not limited to patients, prospective patients, family members, referring professionals, and general visitors.

Valley Spring Recovery Center is a CARF-accredited outpatient addiction and mental health treatment center located in Norwood, New Jersey. Our Site provides information about our treatment programs, services, staff, admissions process, and related resources.

The Site is intended to provide general information about our facility and programs. It does not constitute an offer to provide treatment, nor does it create a provider-patient relationship. Actual treatment services are subject to separate agreements, assessments, and applicable laws and regulations.

This Site is intended for use by individuals who are at least 18 years of age. By using the Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are accessing the Site on behalf of another person (such as a family member or patient), you represent that you have the authority to bind that person to these Terms.

Valley Spring Recovery Center provides treatment services to adults aged 18 and older. Admissions eligibility is determined through our clinical assessment process and is subject to medical criteria, insurance verification, and program availability.

Certain features of the Site may require you to create an account or submit personal information through forms, such as insurance verification requests, appointment scheduling, or contact inquiries. When providing information through the Site, you agree to:

• Provide Accurate Information: All information you submit must be truthful, accurate, current, and complete to the best of your knowledge
• Maintain Confidentiality: If you create an account or receive login credentials for any patient portal or related system, you are responsible for maintaining the confidentiality of your credentials
• Notify Us of Unauthorized Use: You must promptly notify Valley Spring Recovery Center of any unauthorized use of your account or any other breach of security
• Accept Responsibility: You are responsible for all activities that occur under your account or through forms you submit, whether or not authorized by you

We reserve the right to suspend or terminate any account or access if we reasonably believe that information provided is inaccurate, misleading, or in violation of these Terms.

You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not use the Site:

• Unlawful Activity: In any way that violates any applicable federal, state, local, or international law or regulation
• Harmful Content: To transmit or procure the sending of any advertising, promotional material, spam, or any other form of unsolicited communication
• Impersonation: To impersonate or attempt to impersonate Valley Spring Recovery Center, a Valley Spring employee, another user, or any other person or entity
• System Interference: To interfere with, disrupt, or attempt to gain unauthorized access to the Site, its servers, or any connected systems or networks
• Data Harvesting: To use any automated system, including robots, spiders, scrapers, or data mining tools, to access, monitor, or copy any content from the Site without our prior written consent
• Reverse Engineering: To decompile, reverse engineer, disassemble, or otherwise attempt to derive the source code of the Site or any underlying software
• Misrepresentation: To submit false or misleading information through any forms or communication channels on the Site

We reserve the right to take any action we deem appropriate in response to violations, including restricting or terminating access to the Site.

The information on our Site is intended to supplement, not replace, the relationship between a patient and their healthcare provider. Valley Spring Recovery Center does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the Site.

• No Provider-Patient Relationship: Viewing this Site or submitting a form does not establish a provider-patient relationship between you and Valley Spring Recovery Center
• Emergency Situations: If you are experiencing a medical emergency, suicidal thoughts, or immediate danger, call 911 or go to your nearest emergency room. You may also contact the 988 Suicide & Crisis Lifeline by calling or texting 988
• Treatment Outcomes: Individual treatment outcomes vary. The information about our programs and therapies is not a guarantee of specific results. Success in treatment depends on many factors, including individual commitment and participation
• Professional Consultation: Any decisions about treatment should be made in consultation with a qualified healthcare professional who can evaluate your specific circumstances

All content, features, and functionality on this Site -- including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the overall design and arrangement of the Site -- are the exclusive property of Valley Spring Recovery Center or its content suppliers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

• Trademarks: The Valley Spring Recovery Center name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Valley Spring Recovery Center. You may not use these marks without our prior written permission
• Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial informational purposes only
• Restrictions: You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Site without our prior written consent, except for incidental copies made in the normal course of browsing

If you believe that any content on the Site infringes your intellectual property rights, please contact us at the address listed in the Contact Us section of these Terms.

Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, disclose, and protect your personal information. By using the Site, you consent to the data practices described in our Privacy Policy.

As a healthcare provider, Valley Spring Recovery Center is subject to the Health Insurance Portability and Accountability Act (HIPAA) and maintains strict standards for the protection of Protected Health Information (PHI). Our Privacy Policy and Notice of Privacy Practices provide detailed information about your rights and our obligations regarding your health information.

We encourage you to read our Privacy Policy carefully. If you do not agree with the terms of the Privacy Policy, you should not use the Site or submit any personal information through it.

Our Site may contain links to third-party websites, services, or resources that are not owned or controlled by Valley Spring Recovery Center. These links are provided for your convenience and informational purposes only. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

• No Endorsement: The inclusion of any link does not imply our endorsement, recommendation, or approval of the linked site or its content, products, or services
• Your Responsibility: You access third-party websites at your own risk. We encourage you to review the terms and privacy policies of any third-party sites you visit
• No Liability: Valley Spring Recovery Center shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any third-party websites

Third-party links may include insurance company websites, healthcare directories, government agencies, support organizations, and resource databases. Valley Spring Recovery Center makes no representations about the accuracy or completeness of information on these external sites.

To the fullest extent permitted by applicable law, Valley Spring Recovery Center and its officers, directors, employees, agents, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

• Loss of Data: Any loss of data, revenue, profits, business opportunities, or goodwill
• Service Interruption: Any interruption or cessation of transmission to or from the Site
• Errors or Viruses: Any bugs, viruses, trojan horses, or similar harmful code that may be transmitted to or through the Site by any third party
• Content Errors: Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site
• Unauthorized Access: Any unauthorized access to or use of our secure servers and/or any personal information stored therein

The Site and all content, materials, information, and services provided on the Site are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. Valley Spring Recovery Center disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

In no event shall Valley Spring Recovery Center's total liability to you for all damages, losses, and causes of action exceed the amount you have paid to Valley Spring Recovery Center, if any, for accessing the Site during the twelve (12) months immediately preceding the claim.

You agree to defend, indemnify, and hold harmless Valley Spring Recovery Center, its parent company, affiliates, licensors, and service providers, and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service
• Your use of the Site, including but not limited to information you submit or content you post
• Your violation of any rights of a third party, including intellectual property, privacy, or publicity rights
• Your violation of any applicable law, rule, or regulation
• Any claim or damages arising from content you submit or transmit through the Site
• Any other party's access and use of the Site with your account credentials

This indemnification obligation will survive the termination of these Terms and your use of the Site.

You agree that any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Bergen County, New Jersey, and you hereby consent to the personal jurisdiction and venue of such courts.

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or if modification is not possible, it shall be severed from these Terms without affecting the validity and enforceability of the remaining provisions.

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Site ("Dispute"), the parties agree to first attempt to resolve the matter through the following process:

• Informal Resolution: Before initiating any formal proceedings, you agree to contact Valley Spring Recovery Center in writing and provide a clear description of the Dispute, the relief sought, and your contact information. We will attempt to resolve the Dispute informally within thirty (30) days of receiving your notice
• Mediation: If the Dispute cannot be resolved informally, either party may request non-binding mediation before a mutually agreed-upon mediator in Bergen County, New Jersey. The costs of mediation shall be shared equally between the parties
• Litigation: If the Dispute remains unresolved after mediation, either party may pursue the matter in the federal or state courts located in Bergen County, New Jersey, in accordance with the Governing Law section above

Nothing in this section shall prevent either party from seeking injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending resolution of a Dispute. Any claim arising under these Terms must be brought within one (1) year after the cause of action accrues, or such claim shall be permanently barred.

Valley Spring Recovery Center reserves the right, at our sole discretion, to modify, update, or replace these Terms of Service at any time. Changes will be effective immediately upon posting on the Site, unless otherwise stated.

We will indicate the date of the most recent revision at the top of this page by updating the "Effective" date. It is your responsibility to review these Terms periodically for changes. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes.

If we make material changes that significantly affect your rights or obligations, we will make reasonable efforts to provide prominent notice on the Site. However, we encourage you to review these Terms regularly to stay informed of any updates.