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Available 24/7 — We're Here For You

Real People.
Real Help.
Right Now.

Whether you're ready to start treatment or just need someone to talk to, our admissions team is here around the clock. No voicemail. No runaround. Just compassionate people who understand what you're going through.

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24/7 Admissions Line
Same-Day Assessments
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Confidential & Judgment-Free
Reach Out Your Way

However You're Comfortable, We're Here

Some people prefer a phone call. Others need time to type out their thoughts. Whatever feels right for you, we'll meet you there.

Call Us Anytime

Speak directly with our admissions team. A real person answers every call — 24 hours a day, 7 days a week. No automated menus.

(201) 781-8812 Call Now

Visit Our Center

Walk-ins are welcome during business hours. Our team will greet you personally, show you around, and answer any questions face to face.

830 Broadway, Norwood, NJ 07648 Get Directions

Send a Message

Not ready to call? Fill out our confidential contact form below and someone from our team will reach out within a few hours.

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Get In Touch

Send Us a Confidential Message

Fill out the form below and a member of our admissions team will get back to you. Everything you share is completely confidential.

100% Confidential & HIPAA Protected

I was so scared to make the call, but the person who answered made me feel like I mattered. They didn't rush me or judge me. They just listened. That phone call changed my life.

M.R.
Michael R.
Valley Spring Alumni, 2025

Quick Contact Info

  • 📞
    Phone (24/7) (201) 781-8812
  • 📍
    Address 830 Broadway
    Norwood, NJ 07648
  • 🏠
    Location Bergen County, NJ
    20 min from GW Bridge
  • 🕑
    Hours Open 24/7 — Admissions
    Programs: Mon-Sat

My family didn't know where to turn. Valley Spring answered all our questions, helped us understand our insurance, and got my son into treatment the very next day.

D.K.
Donna K.
Parent of Valley Spring patient
Find Us

Conveniently Located in Bergen County

Just 20 minutes from the George Washington Bridge. Easy access from Palisades Parkway, Garden State Parkway, and the NY Thruway. Private parking on-site.

Getting Here

  • 🚗 From NYC: GW Bridge → Palisades Interstate Pkwy → Exit to Broadway, Norwood (~20 min)
  • 🚌 From NJ Turnpike: Garden State Parkway North → Exit toward Norwood/Broadway
  • 🚆 Public Transit: NJ Transit bus routes serve Norwood. We can accommodate transportation needs.
  • 🅿 Parking: Free private parking in our discrete standalone building lot
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Open 24/7

Our admissions line is answered around the clock by real people, not machines. Call anytime day or night to start the process or ask questions.

Admissions: 24/7/365
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Discrete Location

Our treatment center is housed in a private standalone building on Broadway in Norwood with dedicated parking. Your privacy is protected from the moment you arrive.

Private Parking Available
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Warm Welcome

Our Program Coordinators greet every new arrival personally. Before any paperwork, they get to know you as a person first. You'll never feel like just another number here.

People-First Approach
Common Questions

Questions People Ask Before Reaching Out

We know making that first call can feel overwhelming. Here are answers to the questions we hear most often.

A real person answers every call, 24 hours a day. They'll listen to your situation, answer your questions, and walk you through the next steps at your pace. There's no pressure, no obligation, and everything is completely confidential. If you're ready, we can verify your insurance and schedule an assessment — often the same day.
Absolutely. All phone calls, form submissions, and in-person conversations are protected by HIPAA federal privacy regulations. We will never share your information without your written consent. Your privacy is a fundamental part of how we operate.
Many of our clients begin treatment the same day or next day after their initial call. Once we verify your insurance and complete a brief clinical review (usually within 1 hour), we'll schedule your intake appointment. Our admissions team calls you back within 24 hours of your first contact to book everything.
We accept 16 major insurance providers including Horizon, Aetna, Anthem, Cigna, Blue Cross Blue Shield, United Healthcare, and more. We can verify your coverage over the phone in minutes or through our online insurance verification form. Our team handles all the paperwork so you don't have to.
Yes, walk-ins are welcome during business hours and we're happy to give you a personal tour of our treatment center. You can meet our staff, see our group rooms and therapy spaces, and ask any questions. There's no obligation — we want you to feel comfortable before making any decisions.
Absolutely. A large number of our calls come from concerned family members. Our admissions team can walk you through how to approach the conversation with your loved one, explain treatment options, verify their insurance, and guide the entire process. We also offer the "Together We Heal" family workshop — a 6-session program designed specifically for families affected by addiction.
That's completely okay — you don't need to have everything figured out before calling. Many people reach out just to explore their options or ask questions. Our admissions team can help you understand what's available and what might be right for your situation. There's never any pressure to commit.

Accredited & Recognized

CARF
CARF Accredited
A+
BBB A+ Rated
NJ
NJ State Licensed
#1
Best of New Jersey
NAATP
NAATP Member

You Don't Have to Do This Alone

One conversation can change everything. Whether you're ready to start treatment today or just need someone to listen, our team is here for you — 24 hours a day, 7 days a week.

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Join hundreds of individuals and families who found hope at Valley Spring

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