Home
About Our Facility Our Team Admissions Insurance Contact Call (201) 781-8812
Home Terms of Service

Terms of Service

Last Updated: February 24, 2026
01

Acceptance of Terms

Welcome to the Valley Spring Recovery Center website. By accessing, browsing, or using this website (the "Site"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"), as well as our Privacy Policy, which is incorporated herein by reference.

These Terms constitute a legally binding agreement between you ("you" or "User") and Valley Spring Recovery Center ("we," "us," or "our"), a CARF Accredited outpatient addiction and mental health treatment facility located in Norwood, New Jersey.

Important: If you do not agree to all of these Terms, you must not access or use this website. Your continued use of the Site following any changes to these Terms constitutes your acceptance of those changes.

02

Description of Services

Valley Spring Recovery Center provides outpatient addiction treatment and mental health services at our facility located at 830 Broadway, Norwood, NJ 07648. Our programs and services include, but are not limited to:

  • Partial Hospitalization Program (PHP): Intensive, structured treatment during the day with the flexibility to return home in the evening
  • Intensive Outpatient Program (IOP): Available in 5-day and 3-day formats for flexible, robust treatment while maintaining daily responsibilities
  • Virtual IOP (Telehealth): Remote intensive outpatient treatment delivered through secure video conferencing
  • Mental Health Program: Specialized outpatient treatment for anxiety, depression, PTSD, bipolar disorder, OCD, and co-occurring conditions
  • Alumni Program: Ongoing support and community for those who have completed treatment
  • Family Program (Together We Heal): Support and education for families and loved ones affected by addiction

This website provides general information about our facility, programs, and services. The information on this Site is intended for informational purposes only and does not constitute an offer to provide medical or therapeutic services. Actual services are provided only through direct enrollment at our facility, subject to assessment, eligibility, and availability.

03

Eligibility

By using this website, you represent and warrant that:

  • You are at least 18 years of age, or you are accessing this Site under the supervision of a parent or legal guardian
  • You have the legal capacity to enter into these Terms
  • You are not prohibited from using this website under any applicable law or regulation
  • You will use this website only for lawful purposes and in accordance with these Terms

Eligibility for treatment programs at Valley Spring Recovery Center is determined on an individual basis through our admissions process, which includes clinical assessment, insurance verification, and determination of appropriate level of care. Use of this website does not guarantee admission to any program.

04

User Accounts

Certain features or services on our website may require you to create an account or provide personal information (for example, when submitting a contact form, requesting a callback, or initiating an insurance verification). In connection with such features, you agree to:

  • Provide accurate, current, and complete information as requested
  • Maintain and promptly update your information to keep it accurate and current
  • Maintain the security and confidentiality of any login credentials associated with your account
  • Notify us immediately of any unauthorized use of your account or any other breach of security
  • Accept all responsibility for activity that occurs under your account

We reserve the right to suspend or terminate your account, or refuse service, at our sole discretion if we believe that the information you provide is inaccurate, misleading, or that your account is being used in violation of these Terms.

05

Use of Website

You may use this website only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

  • In any way that violates any applicable federal, state, local, or international law or regulation
  • To transmit, or procure the sending of, any advertising or promotional material, spam, or any other form of unsolicited communication
  • To impersonate or attempt to impersonate Valley Spring Recovery Center, a Valley Spring employee, another user, or any other person or entity
  • To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website, or that may harm Valley Spring Recovery Center or users of the Site
  • To introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful
  • To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the website, the server on which the website is stored, or any server, computer, or database connected to the website
  • To use any robot, spider, scraper, or other automated means to access the Site for any purpose without our express written permission
  • To collect or harvest any personally identifiable information from the Site
06

Medical Disclaimer

This website does not provide medical advice. The content on this Site, including text, graphics, images, and other material, is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

The information provided on this website is designed to support, not replace, the relationship that exists between a patient and their healthcare provider. You should:

  • Always seek the advice of your physician, licensed mental health professional, or other qualified healthcare provider with any questions you may have regarding a medical condition, mental health disorder, or substance use disorder
  • Never disregard professional medical advice or delay in seeking it because of something you have read on this website
  • Call 911 or go to the nearest emergency room immediately if you think you may have a medical emergency
  • Contact the 988 Suicide & Crisis Lifeline (call or text 988) if you or someone you know is in crisis

Valley Spring Recovery Center does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on this website. Reliance on any information provided by this website is solely at your own risk.

Treatment outcomes vary by individual. The information on this Site regarding treatment approaches, modalities, and success rates is provided for general educational purposes and should not be construed as a guarantee of specific outcomes for any individual.

07

Intellectual Property

The Site and its entire contents, features, and functionality -- including but not limited to all text, graphics, logos, icons, images, audio clips, video clips, data compilations, page layout, underlying code, and software -- are the exclusive property of Valley Spring Recovery Center, its licensors, or other providers of such material, and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may use the Site only for your personal, non-commercial use. You must not:

  • Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as permitted by these Terms
  • Use the Valley Spring Recovery Center name, logo, or trademarks without our prior written consent
  • Use any material from the Site for any commercial purpose or for any public display
  • Remove or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Site

If you print, copy, modify, download, or otherwise use any part of the Site in breach of these Terms, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

08

Privacy

Your use of this website is also governed by our Privacy Policy, which describes how we collect, use, disclose, and protect your personal information, including Protected Health Information (PHI) as defined under HIPAA.

By using this Site, you consent to the collection and use of information as described in our Privacy Policy. Key points include:

  • We collect personal information you voluntarily provide through contact forms, insurance verification requests, and other interactive features
  • We use cookies and analytics tools to understand website usage and improve our services
  • We comply with HIPAA and 42 CFR Part 2 regarding the protection of health information and substance use disorder treatment records
  • We do not sell your personal information to third parties

For the full details of our data collection and protection practices, please review our Privacy Policy.

10

Limitation of Liability

To the fullest extent permitted by applicable law, Valley Spring Recovery Center, its directors, officers, employees, agents, contractors, licensors, service providers, subcontractors, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

  • Loss of revenue, profits, business, or anticipated savings
  • Loss of use, goodwill, or data
  • Personal injury or property damage related to your use of the website
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from the website
  • Any bugs, viruses, Trojan horses, or the like which may be transmitted to or through the website by any third party
  • Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the website

Note: This website is provided on an "AS IS" and "AS AVAILABLE" basis, without any warranties of any kind, either express or implied. This limitation of liability does not apply to liability resulting from our gross negligence or willful misconduct, or to any liability that cannot be excluded or limited under applicable law.

11

Indemnification

You agree to defend, indemnify, and hold harmless Valley Spring Recovery Center, its parent company, affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms of Service
  • Your use of this website, including but not limited to any content you submit, post, or transmit through the Site
  • Your violation of any third-party rights, including intellectual property rights or privacy rights
  • Your violation of any applicable law, rule, or regulation
  • Any claim that content you provided caused damage to a third party

This indemnification obligation will survive the termination of these Terms and your use of the website.

12

Governing Law

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions.

Any legal suit, action, or proceeding arising out of or related to these Terms or the website shall be instituted exclusively in the federal or state courts located in Bergen County, New Jersey. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

13

Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of this website, you agree to first attempt to resolve the dispute informally by contacting us at the address or phone number provided below. We will make good-faith efforts to resolve any dispute within thirty (30) days of receiving your written notice.

If we are unable to resolve the dispute informally, you and Valley Spring Recovery Center agree that any remaining dispute shall be resolved through binding arbitration, conducted in Bergen County, New Jersey, in accordance with the rules of the American Arbitration Association. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, you and Valley Spring Recovery Center each waive any right to a jury trial.

Exception: Nothing in this section shall prevent either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.

14

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. When we make changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Post the revised Terms on this page
  • For material changes, we may provide additional notice through email or a prominent notice on our website

It is your responsibility to review these Terms periodically for changes. Your continued use of the website following the posting of revised Terms means that you accept and agree to the changes. If you do not agree to the new Terms, you must stop using the website.

We encourage you to check this page frequently so you are aware of any changes, as they are binding on you.

15

Contact Us

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us using any of the methods below. We are here to help and will respond to your inquiry as promptly as possible.

Valley Spring Recovery Center

Address 830 Broadway
Norwood, NJ 07648
Hours Available 24/7
Call Now Verify Insurance