Contact Us | Valley Spring Recovery Center

Connect With Us

Choose Your Preferred Contact Method

Whether you prefer a phone call, an online form, or visiting in person, we make it easy to reach our admissions team.

24/7 Admissions Line

Our admissions team is available around the clock to answer your questions, verify insurance, and get you started.

(201) 781-8812 Call Now

Available 24 hours a day, 7 days a week

Confidential & HIPAA-compliant

Speak directly with an admissions coordinator

Same-day admissions available

What to Expect on Your Call

Warm, judgment-free conversation with our team

Brief pre-assessment to understand your situation

Free insurance verification (if applicable)

Clinical review and approval within 1 hour

Intake scheduled within 24 hours

Quick Facts

24/7

Admissions line available every day of the year

<1hr

Average time from call to clinical approval

8:1

Therapist-to-patient ratio for personalized care

16+

Insurance plans accepted including Horizon & BCBS

Send Us a Confidential Message

Complete the form below and our admissions team will respond within 30 minutes during business hours. All information is HIPAA-protected.

Your Info

Details

Message

Message Received

Thank you for reaching out. Our admissions team will contact you within 30 minutes during business hours. For immediate assistance, call (201) 781-8812.

Your Privacy Is Protected

All information submitted through this form is encrypted and HIPAA-compliant. We will never share your details without consent.

256-bit SSL encryption
HIPAA-compliant data handling
No information shared without consent
Records stored securely per federal law

Response Times

<30m

During business hours (Mon-Fri 9am-6pm)

<2hr

Evenings and weekends

24/7

Phone line is always available for urgent needs

Need Immediate Help?

Skip the form and speak with someone right now. Our admissions team is standing by.

Call (201) 781-8812

Valley Spring Recovery Center

830 Broadway, Norwood, NJ 07648
Bergen County, New Jersey

Get Directions

Driving Directions

GW Bridge

~20 min from George Washington Bridge via Palisades Interstate Parkway

NYC

~35 min from Midtown Manhattan via I-95 N / GW Bridge

Paramus

~15 min via Route 17 N and local roads

GSP

~20 min from Garden State Parkway Exit 172

Rockland

~25 min from Rockland County, NY via NY Thruway

Public Transportation

NJ Transit

Bus 165/167 from Port Authority to Norwood, NJ

Train

Pascack Valley Line to Westwood or Park Ridge station, then short taxi/rideshare

Note

Transportation assistance can be arranged through our admissions team

Nearby Landmarks & Areas

Norwood

Discrete standalone building on Broadway with private parking

Bergen Co.

Centrally located in Bergen County, NJ's most populated county

Border

On the NY/NJ border — easily accessible from both states

Parks

Near local parks and nature trails used for outdoor therapy sessions

Facility Highlights

Private Parking

Discrete Location

Multiple Treatment Rooms

Catered Meals

ADA Accessible

Verified & Trusted

Accreditations & Recognition

Valley Spring Recovery Center maintains the highest standards of care, verified by independent accrediting bodies.

CARF Accredited

Internationally recognized accreditation for behavioral health programs and quality of care

BBB A+ Rated

Better Business Bureau accredited with an A+ rating for trust and business integrity

Best of New Jersey

Featured as the #1 treatment center in New Jersey by Best of NJ

NJ State Licensed

Dual-licensed for Substance Use Disorder (SUD #200887) and Mental Health (#70420104)

Frequently Asked Questions

Common Questions About Contacting Us

When you call our admissions line at (201) 781-8812, you will speak directly with a caring admissions coordinator. They will have a warm, judgment-free conversation to understand your situation, conduct a brief pre-assessment, and verify your insurance coverage. Our clinical team reviews and approves within 1 hour, and your intake can be scheduled within 24 hours.

Absolutely. Valley Spring Recovery Center is fully HIPAA-compliant. All phone calls, form submissions, and in-person visits are treated with the strictest confidentiality. We never share your information without explicit consent. Our facility is in a discrete standalone building to protect your privacy.

Yes. We encourage prospective patients and families to visit our Norwood facility. Our Program Coordinators will give you a tour, explain our programs, and answer any questions. You can schedule a visit by calling (201) 781-8812 or submitting a form above. Walk-ins are also welcome during business hours.

Yes. Same-day admissions are available. Once our clinical team approves your assessment (typically within 1 hour of your initial call), your intake can be completed the same day or the very next day. There are no waitlists and we work quickly to remove any barriers to starting your recovery.

Of course. Many of our calls come from concerned family members, friends, or healthcare professionals. Our admissions coordinators are experienced in helping you understand the process, available programs, and how to approach the conversation with your loved one. We also offer the Together We Heal family workshop program for family support.

We accept 16 major insurance plans including Horizon, NYSHIP, Aetna, Anthem, Cigna, Blue Cross Blue Shield, Amerihealth, Oscar, Meritain, Fidelis, United Healthcare, UMR, Tricare, Compsych, Highmark, and Magellan. Our admissions team will verify your coverage for free during your initial call.

Yes. Some admissions can be completed virtually, depending on your situation and the program you are enrolling in. Our Virtual IOP and Mental Health programs can begin with an entirely remote admissions process. Call us to discuss the best option for you.

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