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Terms of Service

Last Updated: February 24, 2026

Section 01

Acceptance of Terms

Welcome to the Valley Spring Recovery Center website. By accessing, browsing, or using this website (the "Site"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated herein by reference.

If you do not agree to these Terms, you must discontinue use of this Site immediately. Your continued use of the Site following the posting of any changes to these Terms constitutes acceptance of those changes.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Valley Spring Recovery Center ("Valley Spring," "we," "us," or "our"), a CARF-accredited outpatient addiction and mental health treatment center located in Norwood, New Jersey.

Section 02

Description of Services

Valley Spring Recovery Center provides outpatient addiction treatment and mental health services, including but not limited to:

  • Partial Care Program (PHP): Structured day programming for substance use and co-occurring mental health disorders
  • Intensive Outpatient Program (IOP): Flexible 3-day and 5-day weekly programming for individuals who require structured treatment while maintaining daily responsibilities
  • Virtual IOP: Telehealth-based intensive outpatient services accessible from home
  • Mental Health Program: Dedicated treatment track for individuals with primary mental health concerns, including anxiety, depression, PTSD, bipolar disorder, and co-occurring conditions
  • Alumni Program: Ongoing support and community engagement for individuals who have completed treatment

This Site provides general information about Valley Spring, our programs, treatment approaches, and resources. The information on this Site is intended for informational purposes only and does not constitute a contract for services, an offer of treatment, or a guarantee of admission to any program.

Section 03

Eligibility

This Site is intended for use by individuals who are at least 18 years of age. By using this Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

Our treatment programs are designed for adults aged 18 and older. Admission to any Valley Spring program is subject to clinical assessment, insurance verification, and availability. Use of this Site does not guarantee eligibility for or admission to our treatment services.

If you are accessing this Site on behalf of another person (such as a family member seeking information about treatment options), you agree to these Terms on their behalf and represent that you have the authority to do so.

Section 04

User Accounts

Certain features of the Site may require you to submit personal information through forms, including but not limited to insurance verification requests, contact inquiries, and appointment scheduling. When you provide such information, you agree to:

  • Provide accurate, current, and complete information as requested
  • Maintain the confidentiality of any credentials or account information associated with your use of the Site
  • Promptly notify Valley Spring of any unauthorized access to or use of your information
  • Accept full responsibility for all activities that occur through your submissions

If the Site provides access to a patient portal or secure communication platform, you are responsible for maintaining the security of your login credentials. Valley Spring reserves the right to suspend or terminate access to any portal or account if we reasonably believe it has been compromised or is being used in violation of these Terms.

Section 05

Use of Website

You agree to use this Site only for lawful purposes and in accordance with these Terms. Specifically, you agree not to:

  • Use the Site in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party's use of the Site
  • Attempt to gain unauthorized access to any portion of the Site, other accounts, computer systems, or networks connected to the Site through hacking, password mining, or any other means
  • Use any robot, spider, scraper, or other automated means to access the Site for any purpose without our express written permission
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful
  • Use the Site to transmit or facilitate the transmission of unsolicited advertising, promotional materials, or spam
  • Impersonate or attempt to impersonate Valley Spring, a Valley Spring employee, another user, or any other person or entity
  • Collect or harvest any personally identifiable information from the Site, including account names or email addresses, for commercial solicitation purposes
  • Use the Site for any purpose that is unlawful or prohibited by these Terms

Valley Spring reserves the right to take any action we deem necessary to prevent or address violations of these Terms, including restricting or terminating your access to the Site without prior notice.

Section 06

Medical Disclaimer

Important Notice

The content on this Site is provided for general informational and educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician, licensed therapist, or other qualified healthcare provider with any questions you may have regarding a medical or mental health condition.

If you are experiencing a medical emergency or are in immediate danger, call 911 or go to your nearest emergency room. If you or someone you know is experiencing a mental health crisis, contact the 988 Suicide & Crisis Lifeline by calling or texting 988.

Valley Spring Recovery Center does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on this Site. Reliance on any information provided by this Site is solely at your own risk.

Information about substance use disorders, mental health conditions, treatment modalities, and recovery outcomes presented on this Site is based on general clinical knowledge and may not reflect every individual's experience. Treatment outcomes vary based on individual circumstances, and no guarantee of specific results is made or implied.

Section 07

Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the overall design and arrangement thereof (collectively, "Content"), is the property of Valley Spring Recovery Center or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

The Valley Spring Recovery Center name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Valley Spring Recovery Center or its affiliates. You may not use such marks without our prior written permission.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site and its Content for personal, non-commercial informational purposes only. This license does not include:

  • Any resale or commercial use of the Site or its Content
  • The collection and use of any listings, descriptions, or images for commercial purposes
  • Any derivative use of the Site or its Content
  • Any downloading, copying, or reproduction of Content for the benefit of another party
  • Any use of data mining, robots, or similar data-gathering and extraction tools

Any unauthorized use of the Content or Site terminates the license granted herein without prejudice to any other rights or remedies available to Valley Spring under applicable law.

Section 08

Privacy

Your use of this Site is also governed by our Privacy Policy, which describes how we collect, use, disclose, and protect your personal and health information. Our Privacy Policy is incorporated into these Terms by reference.

By using this Site, you consent to the collection and use of your information as described in our Privacy Policy. We are committed to protecting your privacy in accordance with the Health Insurance Portability and Accountability Act (HIPAA), 42 CFR Part 2, and applicable New Jersey state privacy laws.

Please review our Privacy Policy carefully to understand our practices regarding your personal information. If you have questions about our privacy practices, please contact us using the information provided in Section 15 of these Terms.

Section 10

Limitation of Liability

To the fullest extent permitted by applicable law, Valley Spring Recovery Center, its officers, directors, employees, agents, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to, use of, or inability to access or use the Site
  • Any conduct or content of any third party on or related to the Site
  • Any content obtained from the Site
  • Unauthorized access, use, or alteration of your transmissions or content
  • Any errors, mistakes, or inaccuracies in the Content
  • Personal injury or property damage of any nature resulting from your access to or use of the Site

The Site and all Content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

In no event shall Valley Spring's total liability to you for all claims arising out of or relating to the use of the Site exceed the amount you paid to Valley Spring, if any, for accessing the Site during the twelve (12) months preceding the claim.

Section 11

Indemnification

You agree to defend, indemnify, and hold harmless Valley Spring Recovery Center, its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including but not limited to reasonable attorney's fees) arising from:

  • Your use of and access to the Site
  • Your violation of any provision of these Terms
  • Your violation of any third-party right, including any copyright, trademark, trade secret, or privacy right
  • Any claim that your use of the Site caused damage to a third party

This defense and indemnification obligation shall survive the termination of these Terms and your use of the Site. Valley Spring reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with our defense of such claims.

Section 12

Governing Law

These Terms and any disputes arising out of or related to these Terms or your use of the Site shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions.

You agree that any legal action or proceeding arising out of or related to these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in Bergen County, New Jersey. You consent to the personal jurisdiction and venue of such courts and waive any objection to the convenience of such forum.

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms, which shall remain in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its original intent.

Section 13

Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site ("Dispute"), you agree to first attempt to resolve the Dispute informally by contacting Valley Spring Recovery Center at the address or phone number provided in Section 15.

If the Dispute cannot be resolved informally within thirty (30) days of the initial notice, either party may pursue formal resolution. Both parties agree to attempt mediation before a mutually agreed-upon mediator in Bergen County, New Jersey, before initiating any litigation.

Nothing in this section shall prevent either party from seeking injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

You agree that any Dispute resolution proceedings will be conducted on an individual basis and not as part of any class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Valley Spring Recovery Center.

Section 14

Changes to Terms

Valley Spring Recovery Center reserves the right to revise and update these Terms of Service at any time at our sole discretion. All changes are effective immediately when posted on the Site and apply to all access to and use of the Site thereafter.

When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page. We may also provide additional notice of significant changes through a prominent announcement on the Site or by other means we deem appropriate.

Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page periodically so that you are aware of any changes, as they are binding on you. If you do not agree to the updated Terms, you must stop using the Site.

Section 15

Contact Us

If you have any questions about these Terms of Service, or if you wish to report a concern regarding the Site, please contact us:

Valley Spring Recovery Center

830 Broadway, Norwood, NJ 07648

For legal inquiries or formal notices, please send correspondence to the address above, marked to the attention of the Legal Department.

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