Contact Valley Spring Recovery Center

A real person answers — not a voicemail or automated system. Our admissions team will listen to your situation, answer your questions, and walk you through the next steps. The call is 100% confidential. There is no obligation and no pressure. Many people call just to ask questions before they are ready to commit.

Most clients can begin treatment the same day or the next day. After your initial call, our clinical team typically completes the approval process within 1 hour. From there, we schedule your intake appointment — often within 24 hours. We prioritize fast intake because the decision to seek help is time-sensitive.

Absolutely. Many of our calls come from family members, friends, employers, or healthcare providers. We can discuss treatment options, explain the admissions process, and help you understand how to support your loved one — all while maintaining confidentiality. Our Together We Heal family workshop is also open to the public.

Yes. The initial call, pre-assessment, and insurance verification are completely free with no obligation. We verify your insurance benefits before your first appointment so you know exactly what is covered. There are no hidden fees or surprise costs during the admissions process.

We recommend calling first so we can prepare for your arrival and verify your insurance in advance. However, we understand that sometimes the moment is now. If you arrive at our facility, our team will do everything possible to accommodate you. Call (201) 781-8812 on your way and we will have someone ready when you arrive.

Yes. Some parts of the admissions process can be completed virtually for those who cannot visit in person right away. This is handled on a case-by-case basis. Our Virtual IOP program is also fully remote with dedicated virtual staff. Call us to discuss which option works best for your situation.

Bring a valid photo ID, your insurance card, and a list of any current medications. If you have prior treatment records, those are helpful but not required. Our Program Coordinators will meet you, give you a tour, and walk you through all the paperwork. The biopsychosocial assessment takes about one hour.

Absolutely. Valley Spring is fully HIPAA-compliant. All communications — phone calls, form submissions, and treatment records — are strictly confidential. We operate from a discrete standalone building with private parking to protect your privacy. Your information is never shared without your written consent.